The evolution of technology brings with it not only wonderful innovations that make our lives easier, but also new dangers and opportunities for companies to abuse their power in billing and privacy. NHMC will provide the latest consumer protection information on its web-site, and will fight for policies to protect individuals from predatory business practices, exorbitant prices and privacy violations.
NHMC Hoped that Enforceable Rules Would Be Created Rather than Voluntary Guidelines
PASADENA-(NHMC - Oct. 18, 2011)-On Monday, Federal Communications Commission Chairman Julius Genachowski announced that the four major wireless industry...
On October 5, NHMC, joined by over a dozen other California organizations, sent letters of support to the California State Senate Rules Committee and Governor Jerry Brown, on behalf of California Public Utilities Commission Comissioner Cathy...
CONSUMER ALERT: US GOVERNMENT FINES PREPAID CALLING CARD COMPANIES FOR FRAUD - PROTECT YOURSELF FROM THIS ABUSE!
Consider the following facts: Latinos may be losing up to $1 million per day because of fraudulent prepaid calling cards. The average...
Groups Ask FCC to Rule Against BART's Mobile Phone Shutdown
PCWorld - Grant Gross - Aug 29, 2011
The emergency petition asks the FCC to rule immediately so that other government agencies don't try to copy BART's tactics. BART appears ready...
In response to recent actions by Bay Area Rapid Transit (BART) in San Francisco, to deprive customers of cell phone access for a number of hours, Public Knowlegde, NHMC, and others have filed an "Emergency Petition for Declaratory Ruling"...
By: Michael J. Scurato
In the past month, the FCC has acted to protect consumers against certain nefarious practices known as “cramming” and “spoofing.” Despite sounding like things that might be going on in a college...
June 24, 2011, Pasadena, CA - If you receive discounts on your telephone service through the "Lifeline" program, you should know that changes are on the horizon and you should educate yourself about those changes to ensure that you are not...
By: Jessica J. Gonzalez
I know it makes me sound old-fashioned, but when text messages first became popular I did not care for them. At the time I was teaching at a high school in the Los Angeles area, and I was constantly competing with text...
NHMC and Public Knowledge submitted comments asking the FCC to clarify the status of text messaging as a Title II telecommunications service. Giving text messaging this classification will create regulatory certainty and help ensure the future...
NHMC joined a diverse group of organizations to submit Reply Comments in the FCC's Bill Shock proceeding. In the Reply Comments, NHMC and others reiterated calls for enhanced consumer protections when it comes to cell phone bills.
To...
